One of my best staff informed me that a little tiny boy (about 4-5 years old) was jumping up and down the furniture unsupervised. My branch has a special area reserved for PARENTS and toddler where they can read and play TOGETHER..
So my staff and I went to the innocent little boy and asked where his parents were. He said clearly "My mom is over there." So I told him that he need to stay with his mama... He walked to his mom sulking and fake-cried when he saw his mom on the computer!
She asked something and he mumbled somthing and she stomped over to us asking "Why can't he play here by himself?"
Seriously??? BY HIMSELF?????? At a public place????
But I INFORMED her nicely, "He can play here with you supervising him."
Mom huffed "well, you should've told me!!"
My staff simply said, "There's sign right here, ma'am."
Mom to her son, "Come on!"
Sigh.....
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